Shipping policy

Kaption Kulture - Shipping Policy

We're committed to getting your Kaption Kulture to you as quickly and efficiently as possible. Please review our shipping policy below.

Shipping Fees:

• Customers are responsible for all shipping fees on their orders, unless otherwise specified.

• Shipping costs will be calculated at checkout based on your location and the selected shipping method.

Free Domestic Shipping:

• We offer free standard domestic shipping on all orders totaling $100 USD or more.

• This free shipping offer applies only to orders shipped within the United States .

• The order total for free shipping is calculated before taxes and after any discounts are applied.

Order Processing Time:

• All orders are typically processed within 1-3 business days from the time the order is placed.

• Orders are not shipped or delivered on weekends or holidays.

• Please note that processing times may be extended during peak seasons or promotional periods.

Estimated Shipping Times (Domestic):

• Standard Shipping: 3-5 business days

• Expedited Shipping: If offered, 1-3 business days

• These are estimated delivery times and are not guaranteed. Delays can occur due to carriers or unforeseen circumstances.

• Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s).

• You can use this tracking number to monitor the progress of your shipment.

Lost or Stolen Packages:

• Kaption Kulture is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

• Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Incorrect Shipping Information:

• It is the customer's responsibility to ensure that the shipping address provided is accurate and complete.

• Kaption Kulture is not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for reshipment if an order is returned to us due to an incorrect address.

If you have any questions about our shipping policy or your order, please contact us at support@kaptionkulture.com.